In Case of Emergency

If you (or a person in your care) experience a life-threatening, medical emergency, you should call 911 immediately for help. 911 should be also be called in circumstances where moving the patient will result in greater harm to him or her. 911 operators are trained to ask questions to assess the condition of the patient and dispatch the proper EMS personnel to help. They will also provide you with instructions on what you should do until EMS arrives.

Calling Your Doctor

If you are uncertain if you have a medical emergency, please contact us at (423) 573-9873 during our regular business hours (Monday through Thursday, 7:30 a.m. to 5 p.m.; Friday, 8 a.m. to 12 p.m.).

If you should need a physician after hours, please contact the office at (423)573-9873, option 5. This will connect you with Nurse Connect.

Related Resources

American Association of Poison Control Centers

Red Cross First Aid Training Programs

Reasons to Call 911
  • Anaphylaxis (Severe Allergic Reaction)
  • Chest Pain (Heart Attack)
  • Coma (Unresponsive)
  • Confusion
  • Drug Overdose
  • Heat Stroke
  • Slurred Speech (A Sign of Stroke)
  • Stroke
  • Sudden Blindness (A Sign of Stroke)
  • Vomiting Blood
  • Serious Burns
  • Bleeding that Cannot Be Stopped
  • Broken Bones Protruding through Skin
  • Broken Leg